RightNow serves as a trusted business partner to our clients in driving results at all levels of the organization. We do this by sharing our expertise on two distinct levels:

• We have deep domain knowledge with specific expertise in the title, mortgage, settlement and real estate industries. With over 100 engagements in just the past several years, we are have a sophisticated level of understanding what current trends and challenges are affecting companies in the real estate-related industry. Also, prior to joining RightNow, our employees bring a diverse range of professional experience in sales, sales management, title, real estate, mortgage and leadership development fields;
• We have thorough functional knowledge and experience working directly with all levels of the organization ~ including executive leadership, sales and branch management, escrow officers, sales and marketing representatives. We know what challenges each level faces, and have proven approaches to attaining specific success.

Sales Leadership

RightNow works with sales management and business development representatives to clearly define and align both individual and organizational goals. By using a systematic, proven sales process, your team will see new orders, gained market share and increased revenue as a result. RightNow helps define and implement a sales leadership strategy that will take your organization's success to the next level.

Branch Management

RightNow works directly with branch managers on the creation and execution of a detailed branch plan, including profit/loss management and forecasting methodologies. Your managers will learn how to recruit, hire and train new hires as well as how to assess, coach and counsel current employees as a means of retention. RightNow empowers the branch managers to foster teamwork while creating their own organizational culture within the branch.

Escrow Officers

Escrow has often been overlooked as a source of increasing market share by driving sales results. RightNow gives your escrow officers the methods and the tools to feel more confident in selling themselves by using a high-touch, proactive approach to service. Your escrow officers will learn to increase existing clients' business, to generate referrals and to develop business relationships with other transactional clientele.